CasinoEuro Terms and Conditions

Welcome to CasinoEuro Online Casino. These terms and conditions govern your use of our services, and by registering an account with us, you confirm that you accept them in full. At Casino Euro, we are committed to providing a safe, fair and transparent gaming environment, and we ask that you read this document carefully before you begin playing. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

Who We Are

CasinoEuro Online Casino is operated by NetPlay Malta Limited, a company registered in Malta under number C 81115, with its registered address at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta, for customers residing outside the European Union. For customers residing within the European Union, our services are provided by Rizk Nordic Limited, a Maltese company registered under number C101569, at the same address. Payment processing services are handled by Clearpay Limited (C-41277). All three entities are owned by Betsson Malta Holding Limited (C-37767), part of the wider Betsson Group under Betsson AB. All site content is copyright of Betsson Services Limited.

We hold two licenses issued by the Malta Gaming Authority. NetPlay Malta Limited holds license MGA/CRP/1117/2025, issued on 16 October 2025, covering Type 1, Type 2 and Type 3 gaming services. Rizk Nordic Limited holds license MGA/B2C/959/2022, issued on 7 November 2022, for customers residing in the European Union. We have operated since 2002 and serve players across Europe and other jurisdictions worldwide.

Eligibility and Account Registration

To register with Casino Euro, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete casinoeuro register, you agree to provide accurate, current and complete information. We reserve the right to verify your identity, age and address at any time, and we may suspend your account until verification is complete.

• You must create only one account with us; duplicate accounts will be closed
• You are responsible for keeping your casinoeuro login credentials confidential
• We may request identification documents before processing any casinoeuro withdrawal
• You confirm that funds deposited are your own and obtained legally

We do not accept registrations from residents of restricted territories. Our restricted countries list includes, among others, the United States and its territories, the United Kingdom, Germany, France, Spain, Netherlands, Australia, and numerous other jurisdictions where online gambling is prohibited or restricted. We reserve the right to update this list at our discretion, and it is your responsibility to ensure that participation is legal where you reside.

CasinoEuro App and Platform Access

Our casinoeuro app and casinoeuro casino app are available for players who prefer gaming on mobile devices, alongside our desktop platform. At CasinoEuro, we optimise our site for both mobile and desktop use so you can enjoy casino euro slots, live dealer tables and jackpot games wherever you are. We do not currently maintain a separate download requirement; access is available directly through your browser or our dedicated app.

Deposits and Withdrawals

We accept a range of payment methods for casinoeuro deposit transactions, including Visa, Mastercard, EcoPayz, Skrill, Neteller, Paysafecard, Trustly, Interac and Bitcoin, subject to availability in your country of residence. We do not accept cash, whether directly or through any payment solution provider. The minimum deposit is EUR 10, though this may vary depending on your location and chosen payment method.

When you request a casino euro withdrawal, we require that funds be returned to the same payment method used for your deposit. Paysafecard deposits are paid out via bank transfer. Where multiple methods were used to fund your account, we may split your withdrawal across those methods accordingly. The minimum withdrawal amount is EUR 20.

• We process withdrawals up to EUR 50,000 within any 24-hour period, unless a larger sum is agreed in advance
• We apply a 2% administrative fee, minimum EUR 5, on withdrawals processed after the 25th such request within a calendar month
• We may apply a fee if you request a withdrawal without having wagered an amount equal to or greater than your deposit
• Pending time is typically up to 24 hours, depending on the method and whether it is your first cashout

Once processed, we aim to complete payouts promptly: Skrill and Neteller withdrawals are usually immediate, Trustly transfers reach most larger banks instantly with 1-3 banking days for others, card payments take 2-5 banking days, and bank transfers take 2-7 banking days. All currencies you deposit in another denomination than your account currency are converted at the rate we set, and any exchange premiums are payable by you.

Bonuses and Promotions

At Casino Euro, we offer a casinoeuro bonus to new players consisting of a 100% match up to EUR 100 plus up to 150 free spins on Book of Dead and Tome of the Lost. The casinoeuro no deposit bonus is not part of our standard welcome package, and any casinoeuro bonus code campaigns we run from time to time will carry their own specific terms. The welcome offer must be claimed before your deposit is made and within 14 days of registration, with a minimum deposit of EUR 10.

Only your first deposit qualifies for the cash component, and the bonus never exceeds EUR 100. We credit the bonus as Bonus Money, and an equal portion of your deposit is held as Locked Money; neither amount, nor any winnings generated from them, can be withdrawn until wagering requirements are met. Bonus wagering must be completed at 40x within 5 days of crediting.

• Free spins are credited 50 per deposit across your first three deposits, split evenly between Book of Dead and Tome of the Lost, valued at EUR 0.20 per spin
• You must open the qualifying game within 5 days to claim your free spins
• Winnings from free spins are credited as bonus money and carry 35x wagering within 5 days
• Failing to meet either wagering requirement forfeits the bonus and any associated winnings
• The maximum stake permitted with an active bonus is EUR 6 per game round or EUR 0.50 per line

Deposits made through Skrill, Neteller or MiFinity do not qualify for the casino euro bonus code offer. We do not extend this promotion to residents of Cyprus, Germany, Brazil, Russia, Bulgaria, Ukraine, Turkiye, the UK, Argentina, Israel, Japan, Sweden, the Czech Republic, Chile, Peru, Mexico, Poland or Slovenia. We limit one offer per person, family, household, address, email address, credit card number and IP address. Cancelling a bonus results in forfeiture of the bonus and all winnings derived from it.

We also run a variety of additional promotions, including the Mega Cash Challenge, Games Global Cash Drop, Cash Race live casino tournaments, Weekend Cash Drops, and our Level UP and Bonus UP reward ladders. Our VIP club provides tailored offers to qualifying members. Game contribution toward wagering requirements varies by title, and some games do not contribute at all; system bets are excluded from qualifying wagers.

Games We Offer

Casino Euro features over 6,500 games, including more than 6,400 slots, over 200 live casino titles, and 530 jackpot games. We work with leading providers such as NetEnt, Play'n GO, Pragmatic Play, Games Global, Nolimit City, Yggdrasil and many others, alongside live providers including Evolution, Playtech and Ezugi. Our casinoeuro poker offering sits alongside table games, video poker, scratch cards and our casinoeuro live casino section featuring live roulette, live blackjack, live baccarat and game shows. Please note that games from NetEnt, Red Tiger and Evolution are not made available to customers residing in Canada.

Responsible Gaming and Account Restrictions

We are committed to promoting responsible gaming and offer tools such as deposit limits, self-exclusion and reality checks. You may set limits on your account at any time through our Help Centre, and we encourage you to play within your means.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access. We are not liable for losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. We reserve the right to suspend or terminate accounts found in breach of these terms, including cases of fraud, collusion or bonus abuse.

Contact and Support

Our support team is available via LiveChat, email and phone through our Help Centre, with LiveChat operating 24/7 and typical response times of around 30 seconds. You can reach us at support-en@casinoeuro.com, and complaints may be escalated to csmanagement@casinoeuro.com. We support English, Finnish and Spanish for customer assistance.

These terms may be updated periodically, and we will notify you of material changes. Continued use of CasinoEuro Online Casino following any update constitutes your acceptance of the revised terms.